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Quality Assurance and Food Safety Management

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$1,224.00 GST Exempt 3 days

Registration: 8:45 AM
Start time: 9:00 AM
End Time: 5:00 PM

The Quality Assurance and Food Safety Management is also available as an Online Course.

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24 Jul 18 22 Oct 18
15 Oct 18

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This course provides the skills required to be an effective Quality Assurance Manager in the food industry. The course focuses on the core compliance, leadership, risk management and management knowledge and skill requirements for quality assurance professionals to assist with implementing the Food Safety or HACCP program.

 Course Outline

This course covers the following topics:

  1. Identifying legal and customer requirements
  2. Maintaining customer focus
  3. Developing a process approach
  4. Core skills of a QA Manager
  5. Leadership
  6. Managing Risk
  7. Process Control
  8. Managing Food Safety and Quality systems
  9. Making Food Safety and Quality systems work
  10. Setting up Verification activities
  11. Planning resources and budgets
  12. Management reporting and effective communication

 Learning Outcomes

On successful completion of this course, participants will:

  • Have a sound understanding of the effective management of Food Safety and Quality Assurance Management systems
  • Identify and understand the roles and responsibilities of Quality Assurance staff within a food business and their role in the food safety management system.


Upon completion of all formal assessments, participants will receive Nationally Accredited units stated below:

Statement of Attainment

  • FDFFST5030A Develop, manage and maintain quality systems for food processing
  • BSBCOM502 Evaluate and review compliance.

Nationally Recognised Training Logo
Issued by SAI Global (RTO: 106919)

All individuals who are enrolled in, or completing nationally recognised training will require a Unique Student Identifier (USI). A USI number is required before a Statement of Attainment or Diploma can be issued. Go to the USI Student Portal to obtain a USI at no cost.

 Who Should Attend?

This course is ideal for Quality Assurance Managers, Quality Assurance Co-ordinators, Production Managers, food safety professionals (Auditors, Supervisors) and those wishing to gain professional development skills to enable them to move into a Quality Assurance Management role.


There are no pre-requisite units for this course.

This course is suitable for food industry management and personnel who have had at least four years experience in the food industry. It is recommended that the participants have an understanding of HACCP and Internal Auditing and have experience in HACCP and Quality Assurance Management Systems.

This course is not suitable for school leavers.


Qualified with a host of real-world experiences, SAI Global trainers are well equipped and experienced to deliver Quality Assurance Management training in a manner that will enable the participant to succeed.

The course is delivered by experienced facilitators who have hands on experience managing Quality Assurance and Food Safety teams.

 Frequently Asked Questions

What accreditation or recognition does this course have?

This course is accredited and leads to the units of competency as outlined in the Achievement section.

Does this course have any assessment requirements?

As an accredited course, this course contains assessment requirements. The course contains a series of in-class assessment activities designed to reinforce the key skills and knowledge outcomes and also has a post course assessment.

What are the terms and conditions for this course?

You can find a copy of the terms and conditions as well as a copy of the Student Handbook. The student handbook is a comprehensive summary of student rights and obligations and SAI Global learning policies and practices.

How do I access my certificate?

Your Statement of Attendance will be sent to you on completion of the course. If the course has a Statement or a Certificate of Attainment you will be emailed this as a pdf on successful completion of all course assessment requirements. This will take up to 28 days once attainment of the relevant units of competency is confirmed by the assessor.

What if I require assistance in completing this course? For example: Literacy, numeracy, physical, vision or hearing support.

We are able to modify some course requirements - please contact customer support to discuss any concerns or support requirements you may have.

What other course should I complete after this one?

Other relevant courses that build on the knowledge and skills gained in this course include; Internal Food Safety Auditor, Principles and Application of HACCP and the Lead Food Safety Auditing courses.

To whom do I contact in case of any query regarding any of the courses?

For any course-related queries, please email customer support at or phone 1300 727 444.

Do I need access to a workplace to complete the assessment requirements for this course?

Yes, you will need access to a workplace in order to complete the post course assessment requirements. If this is not possible please contact customer support.

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