Incident Investigation and Due Diligence

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$630.00 GST Exempt 1 day

Early Bird Price* - $600.00 (GST Exempt)

*Early Bird Price is applicable to all registrations received at least 28 days prior to course commencement

Registration: 8:45 AM
Start time: 9:00 AM
End Time: 5:00 PM

Group Discounts
Discounts for group bookings may be applicable for this course. For more information please contact our
Customer Service Team on 1300 727 444.

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09 Dec 16 10 Apr 17
15 Mar 17
11 Nov 16
14 Nov 16 15 May 17

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The purpose of this course is to provide the participant with the knowledge and skills to investigate a WHS incident in the workplace and to apply principles of root cause analysis for corrective and preventative actions. An action based case study forms the basis of this essential course for all WHS managers and practitioners.

This course offers a blended learning approach and the participant will be provided with practical WHS tools, information and standards prior to and during the course.

 Course Outline

This course covers the following topics:

  1. Due diligence requirements

  2. Incident management systems

  3. Incident communication

  4. Communicating with regulators and authorities about incidents

  5. Incident investigation

  6. Root cause analysis and incident investigation

 Learning Outcomes

On successful completion of this course, participants will obtain the knowledge on how to:

  1. Understand the nature of WHS Due diligence and its relevance to incident investigation, risk management and other management systems

  2. Manage the initial stages of an incident including meeting WHS legal requirements.

  3. Communicate with internal and external stakeholders throughout the incident lifecycle.

  4. Prepare an incident chronology.

  5. Use analytical techniques to identify incident root causes, determine corrective actions and prepare an investigation report.

  6. Report findings and conclusions to top management and other stakeholders and interested parties


Upon successful completion of all formal assessments participants will receive:

Nationally Accredited units stated below

Statement of Attainment

BSBWHS410 Contribute to work-related health and safety measures and initiatives
BSBWHS505 Investigate WHS incidents

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Issued by SAI Global (RTO:106919)

This course forms part of the BSB51315 Diploma of Work Health and Safety

Access to a workplace is required in order to be able to complete the post-course assessment.

 Who Should Attend?

This course is especially suited for people who participate in incident investigation processes in the workplace, including WHS managers , WHS officers, WHS Auditors


There are no entry requirements for this course. It is assumed that participants are employed in a WHS role and have access to an organisation to conduct workplace-based assessment tasks. SAI Global has a number of non-accredited introductory WHS courses to assist participants with limited work experience in OHS to develop these fundamental skills and knowledge.

Note: There are entry requirements for those applying to enter BSB51315 Diploma of Work Health and Safety.


All of our Trainers are hand picked because of the specific skills and knowledge as they relate to WHS and OHS. They possess WHS direct experience in the workplace that translates to real learning outcomes that can be applied to your business.

 Frequently Asked Questions

What accreditation or recognition does this course have?
This course is accredited as per the achievement section

Does this course lead to a qualification?
Yes, this course forms part of the BSB51315 Diploma of Work Health and Safety

Is there an equivalent online version of this course?
Yes, the Online Incident Investigation and Due Diligence course. The online course takes around 3 - 4 hours not including assessments

Does this course have any assessment requirements?
Yes this course contains a post course assessment
This will need to be submitted to SAI Global within 6 months of completion of the course for marking to obtain the SAI units of competency

How do I access my certificate?
If the course has a Statement or a Certificate of Attainment you will be emailed this as a pdf on successful completion of all course assessment requirements. This will take up to 28 days once attainment of the relevant units of competency is confirmed by the assessor

Is there a certificate issued at the end of the course?
Yes, on successful completion of all assessment requirements students will receive a Statement of Attainment

What standard is relevant to this course?
AS/NZS 4801

What other courses are relevant to this course?
Other courses that may be of interest include;
WHS Risk Management, Implementing a WHS Management System

How long does the course take to complete?
This is a one day face to face course

What are the IT requirements?
There are no IT requirements but feel free to bring your laptop to class.

What if I have never conducted an incident investigation?
The course is designed at an introductory level and to cater for all backgrounds

Will information be provided on how to notify WorkCover in case of an incident?
This course focuses on investigation techniques. For OHS statutory incident notification requirements you should refer directly to the website of your State/territory OHS Regulator

What are the terms and conditions for this course?
You can find a copy of the terms and conditions as well as a copy of the Student Handbook for this course on our website.
The student handbook is a comprehensive summary of student rights and obligations and SAI Global learning policies and practices.

How do I access my certificate?
Your Statement of Attendance will be sent to you on completion of the course. If the course has a Statement or a Certificate of Attainment you will be emailed this as a pdf on successful completion of all course assessment requirements. This will take up to 28 days once attainment of the relevant units of competency is confirmed by the assessor

Who is the trainer for my course?
All of our trainers and assessors have extensive and current industry experience and qualifications and meet the national requirements for VET trainers, Exemplar Global or any other relevant accreditation body required for delivery of this course

What if I require assistance in completing this course? For example; Literacy, numeracy, physical, vision or hearing support
We are able to modify some course requirements - please contact customer support to discuss any concerns or support requirements you may have.

Who do I contact in case of any query regarding any of the courses?
For any course-related queries, please email customer support at or phone 1300 727 444

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