Incident Investigation and Due Diligence

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$630.00 GST Exempt 1 day

Early Bird Price* - $600.00 (GST Exempt)

*Early Bird Price is applicable to all registrations received at least 28 days prior to course commencement

Registration: 8:45 AM
Start time: 9:00 AM
End Time: 5:00 PM

Group Discounts
Discounts for group bookings may be applicable for this course. For more information please contact our
Customer Service Team on 1300 727 444.

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The purpose of this course is to provide the participant with the knowledge and skills to investigate a WHS incident in the workplace and to apply principles of root cause analysis for corrective and preventative actions. An action based case study forms the basis of this essential course for all WHS managers and practitioners.

This course offers a blended learning approach and the participant will be provided with practical WHS tools, information and standards prior to and during the course.

 Course Outline

This course covers the following topics:

  1. Due diligence requirements
  2. Incident management systems
  3. Incident communication
  4. Communicating with regulators and authorities about incidents
  5. Incident investigation
  6. Root cause analysis and incident investigation

 Learning Outcomes

Upon successful completion of this course, participants should be able to:

  1. Understand the nature of WHS Due diligence and its relevance to incident investigation, risk management and other management systems
  2. Manage the initial stages of an incident including meeting WHS legal requirements.
  3. Communicate with internal and external stakeholders throughout the incident lifecycle.
  4. Prepare an incident chronology.
  5. Use analytical techniques to identify incident root causes, determine corrective actions and prepare an investigation report.
  6. Report findings and conclusions to top management and other stakeholders and interested parties


Upon successful completion of all formal assessments participants will receive:

BSBWHS410 Contribute to work-related health and safety measures and initiatives
BSBWHS505 Investigate WHS incidents
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This course forms part of the BSB51312 Diploma of Work Health and Safety

Access to a workplace is required in order to be able to complete the post-course assessment.

Issued by SAI Global (RTO:106919)

 Who Should Attend?

This course is suited for people who participate in incident investigation processes in the workplace.


There are no entry requirements for this course. It is assumed that participants are employed in a WHS role and have access to an organisation to conduct workplace-based assessment tasks. SAI Global has a number of non-accredited introductory WHS courses to assist participants with limited work experience in OHS to develop these fundamental skills and knowledge.

Please note there are entry requirements for those applying to enter BSB51312 Diploma of Work Health and Safety.

 Frequently Asked Questions

What if I have never conducted an incident investigation?
The course is designed at an introductory level and to cater for all backgrounds.

Will how to notify incidents to WorkCover be discussed?
This course focuses on investigation techniques. For OHS statutory incident notification requirements you should refer directly to the website of your State/territory OHS Regulator.

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